| Answers |
| 1. |
Yes. Our shopping cart processes all the information by using the
latest security technology: SSL 128-bit
encryption.
|
| 2. |
Yes, your personal information is securely stored in our
Ecommerce database with the same SSL 128-bit encryption. You have the
option to make this information available for future orders when logging
in, so that you do not have to type it again when you come back and shop
from us.
|
| 3. |
Absolutely not: We do not sell, trade, or share any of your
information with anyone under any circumstances. Click here to review our Privacy
Policy.
|
| 4. |
Credit cards are processed through USAEPAY & PAY-PAL
and are charged at the time of the order. Your invoice will indicate
that your payment was approved. All sales are processed through SECURE
GATEWAYS.
|
| 5. |
Yes,
you can pay for your order with a cashiers check, Postal Money order ,
Personal checks are accepted, but they will have to clear your bank before
your order ships. If you need your order right away please send a Money
Order or Cashiers Check.
|
| 6. |
A
tracking number will be sent to your e-mail address on
record. Please allow 24 hours for the information to be posted to the
carriers site. Most orders will be shipped within 24 hours. However,
during the last 2 weeks of June and the first 2 weeks of July it may
take a little longer. ORDER EARLY!!!
|
| 7. |
If you forgot your password, you can retrieve it by clicking on
the Forgot Password link on the Order Status
page or during the checkout process while placing a new
order.
|
| 8. |
Our return policy is available on the Terms
of Sale agreement.
|
| 9. |
There are various ways of finding a product. You can browse our
online store through categories by clicking on the main menu button links
to find what you are looking for, you can also click on 'Search' and type
a search term related to what you are looking for and all corresponding
results will be displayed.
|
| 10. |
There are links and buttons on the site to get you where you
want to go. Products are available from the main menu and under the
"Products" button link, you can also view informational web pages that we
have set up so you can get some information on our company and our
products.
|
| 11. |
Information about our
company is available on the About Us
page.
|
| 12. |
Our contact
information is provided on our Contact
Page.
|
